Privacy policy

This Privacy Policy describes how Alizay Saad Studio("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from alizaysaadstudio.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, including customers, website visitors, or others whose information we collect pursuant to this Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will post the updated Privacy Policy on the Site, revise the "Last Updated" date, and comply with any additional applicable legal requirements.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources over the past 12 months to provide and improve the Services. The type of information collected depends on your interaction with us.

In addition to the uses described below, we may use your personal information to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and protect our users, rights, and Services.

What Personal Information We Collect

The personal information we collect may include:

Information You Provide Directly

  • Contact Information: Name, address, phone number, and email address.

  • Order Information: Name, billing and shipping address, payment confirmation, email address, and phone number.

  • Account Information: Username, password, and security-related data.

  • Customer Support Information: Content of communications you send us via the Services.

Information We Automatically Collect

  • Usage Data: Device information, browser type, network connection data, IP address, and browsing behavior on our Site.

  • We collect this data via cookies, pixels, and similar technologies. (See Cookies).

Information From Third Parties

We may collect information from:

  • Vendors and service providers (such as Shopify) to support our operations.

  • Payment processors to fulfill transactions.

  • Marketing and advertising partners through interactions with emails, ads, and Site visits.

All third-party-collected information will be treated according to this Privacy Policy.

How We Use Your Personal Information

  • Providing Services: Fulfilling orders, managing accounts, processing payments, handling returns and customer support.

  • Marketing and Advertising: Sending marketing communications and personalized advertisements (in line with GDPR Art. 6(1)(f) if applicable).

  • Security and Fraud Prevention: Detecting and preventing fraudulent or malicious activity.

  • Improving Services: Analyzing and enhancing user experience and overall performance.

Cookies

We use cookies and similar technologies to operate and improve our Site and Services. For details about cookies used by Shopify, visit Shopify Cookies Policy.

You may modify your browser settings to block cookies, but this may impact the Site’s functionality.

Please note, our Site does not currently respond to "Do Not Track" signals.

How We Disclose Personal Information

We may share your information with:

Category Recipients
Identifiers (contact/order/account info) Vendors, service providers, marketing partners, affiliates
Commercial Information (order, shopping, support info) Vendors, affiliates, service providers
Internet/Network Activity (Usage Data) Data analytics partners, IT providers
Geolocation Data (IP-based location) Service providers

We do not sell or share sensitive personal information without your explicit consent.

User-Generated Content

Any content you submit (e.g., reviews) to public areas of our Services is public. We are not responsible for the use, misuse, or security of information you voluntarily disclose publicly.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. You should review their respective privacy policies.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us for removal.

Security and Retention

We implement reasonable security measures to protect your data. However, no security system is impenetrable.

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy unless otherwise required by law.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to Access/Know the information we collect.

  • Right to Deletion of your personal data.

  • Right to Correct inaccurate data.

  • Right to Portability to obtain and transfer your data.

  • Right to Opt-out of Sale/Sharing/Targeted Advertising.

  • Restriction of Processing under specific conditions.

  • Withdrawal of Consent where processing is based on consent.

  • Right to Appeal if your request is denied.

You can exercise your rights via email or at the contact details listed below. Verification of your identity may be required.

We will not discriminate against you for exercising your privacy rights.

Complaints

You may file a complaint with us at the contact details below. If unsatisfied, you may lodge a complaint with your local data protection authority (for EEA residents).

International Users

Your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including Canada and the United States. We rely on Standard Contractual Clauses or equivalent mechanisms to ensure adequate protection where applicable.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: alizaysaadcontact@gmail.com
Address: Sussex Centre - Lot #60, Mississauga, ON, L5B 3C3, Canada.